Ask a blood cancer nurse

We can help you make sense of what’s happening and support you to make decisions by working through your options. There's no question too small and you don’t need to know exactly what you're going to ask.

We can help with things like:

• How blood cancers are diagnosed
• Understanding treatments and clinical trials
• Coping with a diagnosis
• Signs and symptoms of blood cancer
• Side effects of treatment e.g. fatigue, itchy skin, hair loss
• Avoiding and recognising infection, including covid-19
• Supporting a loved one living with blood cancer
• How to find specialist support around work, money and mental health.

Get in touch however suits you best, by phone, by email or online.

Call us for free on 0808 2080 888 (option one), leave your name, number and a short message, and one of our specialist blood cancer nurses will call you back within one working day. The call will be within our service opening hours.

Opening hours

Our service is open:

• Monday, Wednesday, Thursday, Friday: 10am – 4pm
• Tuesday: 10am – 7pm
• Saturday: 10am – 1pm
• Sunday and bank holidays: Closed

You can email us at [email protected] or you can complete a webform.

We aim to respond within two working days.

Our specialist blood cancer nurses are members of our online forum and regularly respond to questions and comments.

If you use social media, you can also message us directly on Facebook or X.

Our specialist nurses understand blood cancer and the healthcare system. They can listen, provide information and guidance and help you understand your options and next steps.

If you need medical advice, they'll help you find the right healthcare professional and prepare questions to ask.

When you call, please leave your name, number and a short message, and a nurse will call you back within one working day.

If you email or complete our webform, we aim to respond within two working days.

You can reach us using Relay UK, a free service that helps people with hearing and speech difficulties communicate over the phone.

Dial 18001 followed by 0808 2080 888, or use the Relay UK app.

You don't need to struggle with blood cancer support in a second language. Call us on 0808 2080 888 and ask for an interpreter, it's free, and covers over 170 languages.

We'll take your number and check which language you need, then call you back in around five minutes once we've connected with an interpreter.

We also have videos and leaflets in Polish, Punjabi, Romanian, Urdu and Welsh.

See information in your language.

Our specialist team are here to help.

In our 2025-2026 survey, people told us that after speaking to us they:

• Felt more informed about blood cancer (100%)
• Felt more confident talking to their healthcare team (91%)
• Would recommend us to others (100%)

Blood Cancer UK offers general information and support from nurses and trained blood cancer support officers – this is never a substitute for individual medical advice. See full medical disclaimer at bloodcancer.org.uk/terms-conditions or get in touch if you have any questions.